"I can honestly say there is not much SMP can do to improve, they have an excellent, professional, dedicated and customer focussed team always willing to help."
"Thanks to the SMP team for all the team work with Viridor. SMP is a great example of a supplier to us that is seen now as a great working partner with VIridor - All the Viridor team thoroughly enjoy working with the SMP team, communication is good, and SMP's responsiveness to our plans, issues and requirements is excellent - thank you again."
ICT Service Delivery Manager - Projects
Viridor - Taunton
"After applying SMP's maintenance spares methodology and the installation of HolisTechTM our stock value dropped by at least c£200,000 in the first 18 months of operation with no reported stock-outs."
Maintenance Project Manager
The Northcliffe Press
"We are one of the largest meat producers in the UK with 18 sites. It was critical to the performance of our business to ensure we have one platform for which to build an effective maintenance programme. One key factor in selecting to work closely with SMP was the vast knowledge of maintenance that the company had within their own team. We as a business have grown very quickly with the acquisition of a number of companies who all worked in many different ways. SMP were able to utilise the existing data/systems and formulate into a simple to use system which could be expanded on as building blocks It has been refreshing to work with a company who is as professional as myself and achieve the results set out at the start of a project, in simple terms - "It does what it says on the tin". We are continuing to work with SMP to now take our system to the next level, linking it to the equipment allowing servicing to be carried out in a proactive manner by hours run and not calendar driven as many systems."
Group Engineering Director
"SMP engineers have an excellent grasp of a number of technology areas of key interest to our business. The relationship is informal and very relaxed. Their delivery of solutions is of high quality and we have never had to back-out of a release once transitioned to a live environment."