Neil is founder and managing director of SMP. Neil began his career as an apprentice engineer in the food industry, becoming engineering manager at St Ivel’s largest European cheese manufacturing plant before setting up his own business in maintenance software implementation.
Alongside work, Neil has always continued his education, attaining a masters with distinction and becoming a chartered engineer with the Institute of Mechanical Engineers. Neil attributes his entrepreneurial spirit and love of engineering to his father, who ran his own businesses and even helped build a bi-plane, which featured in a British war film The Blue Max.
Jo Grant is company secretary at SMP, and runs the business like a well-oiled machine so the rest of the team can concentrate on their roles. Everything from company accounts and administration to organising training and seminars come under Jo’s watchful eye.
Jo founded SMP with her husband Neil, our managing director, and gave him the support and inspiration to set up the business while he was still working full-time in his day job. In her spare time, Jo loves golf and cycling. She’s always been fascinated by the medical profession, and loves reading and has earned herself the nickname GP Jo!
Iain is our long-serving services director who has been with SMP since our early days, joining in November 1997. A degree educated chartered engineer, and with wide-ranging experience covering production management in the iron & steel and textiles industries, and engineering and purchasing management in the food sector, Iain has the expertise and experience needed to juggle the demands of his role.
For SMP, he oversees the full implementation of our CMMS system, right from gathering information on every one of the thousands of pieces of kit our clients hold, to bringing a project to fruition. In his spare time, Iain swaps his car for a pair of walking boots as he and his wife are keen hikers, walking national trails both in the UK and abroad.
Steve is Head of IT at SMP and oversees three parts of our business: the IT infrastructure, development, testing and signing off our ever-improving software - a role which ensures he always keeps an eye on our customer's needs.
Steve, who took a degree in business IT and business computer systems, went straight into software development. He joined us at the start of the millennium, initially as a software support engineer, but his role has grown as our client base and client-hosting services have expanded.
In his spare time Steve is a keen golfer – as a lad he dreamed of being a pro, and used to play at county level – but now his forays onto the fairway are strictly a hobby.
Phil oversees SMP’s business integration, ensuring our software perfectly dovetails with our clients’ own enterprise resource planning software. It’s no surprise that Phil knows all the ins and outs of our software, as he wrote the first iteration when he joined us in 1998.
With an engineering and business degree, Phil’s background was with production management in the food sector but his first love was always computing. In fact, he’d have taken a computing degree if not advised against by a careers adviser who told him programmers wouldn’t be needed!
In his spare time Phil, who is married with a family, loves nothing more than tinkering with vintage computers and lovingly restoring them to their original condition.
Dave is our senior software developer and, having been with SMP since 2003, is a much-loved fixture in the office. He joined our company after working first in the airline industry, where he travelled the Globe developing software solutions for air traffic control, and then as an IT software consultant at British Nuclear Fuels.
A self-confessed computer enthusiast – he was designing his own programmes at the age of six, including one to help him with his maths times tables – Dave is a born problem-solver. He is expert at taking our clients’ requirements and creating bespoke CMMS software, then installing the software and providing training for its use.
In his spare time, Dave, who is married with a daughter, admits to being an adrenaline junky and counts skiing, boxing, and rock-climbing among his pastimes.
As SMP’s frontline software support engineer, Chris is the first port of call for our clients who have any IT issues or queries. He’s an expert at answering those “how do I?” and “can I do?” questions, as well as resolving any IT issues. Chris is also part of our training team, helping our clients to get the best out of our software.
Chris studied computer science at college and had always enjoyed tinkering with computers, but had a number of different jobs before he settled on IT as a career, working in IT support roles before joining us in 2013.
In his spare time Chris quite literally gets his skates on, as he plays for Bristol Pitbulls ice hockey team.