Steve is SMP's IT director and on top of his strategic boardroom responsibilities, oversees two very important parts of our business: the IT infrastructure and the development and signing off our ever-improving software - a role which ensures he always keeps an eye on our customers' needs.
Steve took a degree in business IT and business computer systems then went straight into software development. He joined us at the start of the millennium, initially as a software support engineer, but his role has grown as our client base and client-hosting services have expanded.
In his spare time Steve is a keen golfer – as a lad he dreamed of being a pro, and used to play at county level – but now his forays onto the fairway are strictly a hobby.
Steve is our Head of Services and is responsible for ensuring all SMP’s CMMS Implementation services are delivered to our customers smoothly and effectively. He’s been with SMP since 2010 and so there’s not much he doesn’t know about our super HolisTech system or our highly useful services. Steve is also degree educated and had a long and successful career in maintenance management prior to even joining us here at SMP; basically, he knows what he’s talking about when it comes to CMMS!
Outside of work, Steve loves his classic cars, maintaining and restoring them and he even volunteers to help out with events for his national car club. He and his wife also love travelling the world whenever possible and even though they’ve been to a lot of places, there’s always somewhere new to visit on the list.
Iain was previously our long-serving services director before stepping up to the managing director's role. He's been with SMP since the early days, joining in November 1997. A degree educated chartered engineer, and with wide-ranging experience covering production management in the iron & steel and textiles industries, and engineering and purchasing management in the food sector, Iain has the expertise and experience needed to juggle the demands of his role.
For SMP, he not only oversees all parts of the business, he also heads up the overall development direction for our HolisTech CMMS and makes sure that our full HolisTech customer implementation services run like clockwork. In his spare time, Iain swaps his desk for a pair of walking boots as he and his wife are keen hikers, walking national trails both in the UK and abroad.
Phil oversees SMP’s business integration, ensuring our software perfectly dovetails with our clients’ other software systems. It’s no surprise that Phil knows all the ins and outs of our software, as he wrote the first iteration when he joined us in 1998.
With an engineering and business degree, Phil’s background was with production management in the food sector but his first love was always computing. In fact, he’d have taken a computing degree if not advised against by a careers adviser who told him programmers wouldn’t be needed!
In his spare time Phil, who is married with a family, loves nothing more than tinkering with vintage computers and lovingly restoring them to their original condition.
Dave is one of our senior software developers and, having been with SMP since 2003, is a much-loved fixture in the office. He joined our company after working first in the airline industry, where he travelled the Globe developing software solutions for air traffic control, and then as an IT software consultant at British Nuclear Fuels.
A self-confessed computer enthusiast – he was designing his own programmes at the age of six, including one to help him with his maths times tables – Dave is a born problem-solver. He is expert at taking our clients’ requirements and creating bespoke CMMS software, then installing the software and providing training for its use.
In his spare time, Dave admits to being an adrenaline junky and counts skiing, boxing, and rock-climbing among his pastimes.
Jo Grant is company secretary at SMP, and helps ensures the business runs like a well-oiled machine. Everything from company accounts and administration to organising training and seminars come under Jo’s watchful eye.
Jo founded SMP with her husband Neil, one of our directors, and gave him the support and inspiration to set up the business while he was still working full-time in his day job. In her spare time, Jo loves golf and cycling. She’s always been fascinated by the medical profession, and loves reading and has earned herself the nickname GP Jo!
Neil is the founder and a director of SMP. Neil began his career as an apprentice engineer in the food industry, becoming engineering manager at St Ivel’s largest European cheese manufacturing plant before originally setting up the company to specialise in maintenance software implementation.
Alongside work, Neil has always continued his education, attaining a masters with distinction and becoming a chartered engineer with the Institute of Mechanical Engineers. Neil attributes his entrepreneurial spirit and love of engineering to his father, who ran his own businesses and even helped build a bi-plane, which featured in a British war film The Blue Max.